Why does Kul grilles collect personal information?
The Company may collect personal information from individuals (such as from customers, staff, sub-contractors, and suppliers) for the following purposes:
- To provide individuals with requested information, products, and/or services;
- To administer, plan, and manage the relationship with customers;
- To communicate with individuals, including notifying individuals about changes to the Company’s services and products;
- To better understand how the Company may improve its products and services, to develop and conduct its business and operations, and for other internal business purposes;
- To provide individuals with information on current and future products and services or other developments with respect to the Company and its service partners (in accordance with Canada’s Anti-Spam Legislation – see below);
- To comply with applicable legal and regulatory requirements or to protect the Company’s legal rights and property;
(collectively, the “Authorized Purposes”).
The type of information that the Company may collect from individuals includes, for example, name, email address, address, phone number, cookies and Usage Data (as defined below), and other information which individuals choose to provide in relation to products/services provided by the Company.
The Company may collect personal information for other purposes where it has a legal duty or right to do so or where the Company has a good faith belief that it is necessary to protect the property or rights of the Company.
The Company does not collect personal information for any other purposes, unless it has the consent of the individual to whom it relates.
How does Kul grilles collect personal information?
The Company only collects personal information about an individual with the individual’s knowledge and consent. Generally, this means that the Company collects personal information directly from the individual to whom it relates, whether via the Company’s website, online applications, e-mail, telephone, or in person. Occasionally, the Company may collect personal information from third party sources, but only with the knowledge and consent of the individual or where otherwise authorized by law.
Users of the Company’s services should also be aware that anonymous technical information may be collected by the Company in relation to such use (“Usage Data”). This Usage Data may include information such as an individual’s computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the Company’s website that the individual visited, the time and date of the visit, the time spent on those pages, unique device identifiers and other diagnostic data. When an individual accesses the Company’s services or website with a mobile device, this Usage Data may include information such as the type of mobile device used, the mobile device unique ID, the IP address of the mobile device, the mobile operating system, the type of mobile Internet browser used, unique device identifiers and other diagnostic data. The Company uses this anonymous technical information for purposes such as diagnosing problems with the Company’s servers, improving the operation and content of the Company’s services and compiling aggregate and statistical information.
The Company will not attempt to link or match such anonymous technical information with any personally-identifiable information unless the Company has an individual’s consent, the Company (or its service providers) have detected or reasonably suspect any unlawful use of the Company’s services or a security breach, or the Company has a legal duty or right to do so.
The Company may use “cookies” on its website. “Cookies” are small text files placed on computers that can collect and store a variety of information. Permanent cookies are stored indefinitely on a user’s hard drive unless manually deleted, while temporary cookies are automatically deleted from the user’s browser upon logging out of a website. Web browsers typically allow users to disable permanent and/or temporary cookies. However, if you disable cookies, you may not be access some of the Company’s services.
Please note that the Company’s services may contain links to other websites. The Company is not responsible for the privacy practices used or followed by other websites. You are encouraged to be aware of when you leave the Company’s website, and to read the privacy statements of each and every website you may visit that may collect personal information from you.
When does Kul grilles use or disclose personal information?
The Company only uses or discloses personal information as reasonably required to facilitate the Authorized Purposes listed above.
In some cases, the Company may share personal information with third party service providers performing functions on the Company’s behalf in relation to the Authorized Purposes, including, for example, vendors that process credit card orders, provide us marketing or promotional assistance, or analyze our data.
The Company may share personal information with its service partners to facilitate providing individuals with information on current and future products and services or other developments with respect to the Company and its service partners. The Company will, and will ensure that its service partners will, only contact you for such marketing purposes in accordance with Canada’s Anti-Spam Legislation, which is further discussed below.
The Company may choose at any time to expand, sell or simply reorganize its business and/or the services. The Company may use or disclose personal information in connection with a refinancing, the reorganization of its business, or a prospective or completed business transaction, including for the purpose of permitting an interested party to conduct the due diligence required in order to determine whether to proceed with a transaction. The Company will ensure that appropriate safeguards are in place prior to the use or disclosure of personal information for such purposes, all in accordance with the requirements of applicable privacy laws.
The Company does not rent, sell or trade customer lists or other personal information.
Consent – Is there a choice?
Individuals provide their consent to the collection, use, and disclosure of personal information by the Company when they provide their information to the Company or use its products or services.
Individuals can deny or withdraw their consent to the Company’s collection, use and disclosure of their personal information at any time upon reasonable notice, subject to any legal or contractual requirements. However, if consent is denied or withdrawn, the Company may not be able to provide certain products or services.
The Company and its service partners may use personal information to inform individuals of current and/or new products or services or other developments that the Company or its affiliates or service partners believe will be of interest to individuals in accordance with applicable laws including Canada’s Anti-Spam Legislation. Such communications may be made by way of telephone, text message, direct messaging, e-mail, fax or regular mail. Individuals provide their consent to the Comnpany and its service partners contacting them in this manner when they use the Company’s products or services. Individuals may opt-out of receiving such communications by contacting the Company at firstname.lastname@example.org or 1-866-613-7771.
How does Kul grilles protect the security of personal information?
The Company has in place reasonable policies, procedures and safeguards (including physical, technological and organizational measures) designed to protect the security of personal information under its control.
The protection of personal information is of paramount concern to the Company, and the Company is prepared to take appropriate and timely steps in the event of any incidents involving personal information in accordance with applicable privacy laws.
The Company makes every reasonable effort to ensure that personal information is accurate and complete. This may involve requesting further information or updates from individuals. The Company relies on individuals to notify the Company if there is a change to their personal information that may affect their relationship with the Company.
The Company retains personal information only as long as is reasonable to fulfill the purposes for which the information was collected, or for legal or business purposes.
Does Kul grilles provide access to personal information?
The Company will provide individuals with access to the personal information the Company holds about them in accordance with applicable laws.
The Company will correct or amend the personal information in its files where it can be shown that the information is incorrect or incomplete.
Storage and Processing
The Company will store the personal information on its internal servers and/or with its service providers.
The Company’s service providers may store and/or process personal information outside of Canada (including in the United States of America). When information is stored or processed outside of Canada, it may be subject to the laws of and be accessible by legal authorities in such other jurisdictions. The Company has taken appropriate technical, organizational, and legal steps to secure this information.
When your information is no longer required for the Company’s purposes, we have procedures to destroy, delete, erase or convert such information into an anonymous form, in all cases in a way that protects your privacy and in accordance with any applicable retention and destruction legislative or regulatory requirements.
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